ACE – flying the unfriendly skies

Alaska Central Express, more commonly known as ACE, has a website that loudly proclaims them to be a “more reliable” cargo carrier with six flights each week to Dutch Harbor.  “Don’t wait on your freight!” They claim consistent flight schedules, friendly service and they even offer online air bill tracking.  With that online air bill tracking, I was able to confirm something I already knew:  our new stove has been sitting in their Anchorage warehouse for 17 days.  Sears dropped it off on the 7th, a Saturday.  When we hadn’t received it by the following Thursday I phoned the Anchorage facility.  “Oh, you’ll have it by Sunday.”  Excellent. That’s great. Except Continue reading “ACE – flying the unfriendly skies”

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